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(567) 259-6661

The Desktop Doctor’s Mission

The Desktop Doctor is passionate about helping our community thrive in the digital age. Our mission is to provide exceptional IT support, tailored to the unique needs of every individual.


Whether you’re a tech enthusiast or just getting started, we are committed to making technology accessible, reliable, and enjoyable for everyone. By offering comprehensive solutions and personalized service, we strive to be your trusted partner in navigating the digital world.

FAQs

Have questions about your tech? The Desktop Doctor is here to help! We understand that technology can be overwhelming, which is why we offer clear, friendly answers to your burning questions. From troubleshooting tips to service inquiries, our goal is to make your tech experience as smooth as possible.

Check out our About Us Page!

  • The Desktop Doctor offers several services if you need help with your tech!

    - Free Diagnostic Check
    - At-Home Support
    - Personal Computer Diagnosis
    - Hardware Repair
    - Network Deployments
    - IT Services for Small Business
    - Penetration Testing

  • Yep you read that right! Free means free with the Desktop Doctor! We will happily review the issue with you and discuss our recommendations without charge.

  • When you call from 9am-5pm EST, your call is answered by an actual human! The Desktop Doctor will gather some information about you and the issue you are experiencing. If you reach us after normal business hours, please leave us a message and your call will be returned the following day. You will never be routed through a robot call tree, that is our promise to you. (Who likes those things anyway?)

  • The Desktop Doctor has multiple COMPTIA certifications including A+, Net+, Security +

    The Desktop Doctor has also been recognized by ECouncil as a "Certified Ethical Hacker"

  • The Desktop Doctor has been in the IT industry for 10+ years, starting out in Las Vegas, Nevada. Focusing on B2B work, the Desktop Doctor worked for a major MSP with over 1000+ clients and 10,000 endpoints. After moving to Van Wert, Ohio to assist in family matters, The Desktop Doctor found a need, a need for trustworthy and respectful IT/computer support.

    The Desktop Doctor strives to provide industry leading support to the homes and small business of Ohio.

    Learn more on our About Us page!

  • Yes! We happily support local small businesses via multiple support options, be it a quick Consult, hand in hand Project Development, or a long term Managed Services Agreement!

  • The Desktop Doctor happily supplies parts for our repairs, however we do not re-sell any components. If you prefer to provide your own parts, this can be arranged.